I just offered a guess, but since this post is in play for a little while perhaps someone with a more comprehensive answer will come along.
Since you're in Texas, there is a network of statewide "help lines" that can be reached if you dial 311.
Austin 311 offers connections to a lot of city services, and though I don't see a specific category that would offer this kind of help, but they are supposedly a referral site so if you call and ask perhaps you can get referred to a number that deals with this kind of consumer or health question.
You'll see that the site offers telephone numbers so choose the one that works for your locality and see if they can give you a referral.